Training
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Training Overview: Introduction to Microsoft Outlook

This course has been designed for beginners that have no prior knowledge of Microsoft Outlook. Learn how to manage email, calendars and tasks.

Course Content

Introduction

• Understanding the screen layout
• Customising the view

Contacts

• Viewing, printing, adding and editing contacts
• Sending an email to a contact
• Creating a distribution list

Electronic Mail

• Understanding the standard folders
• Sending and reading messages
• Replying and forwarding messages
• Setting message options
• Sorting messages
• Attachments
• Flags
• Printing and deleting messages
• Creating and using personal folders
• Out of office assistant

Calendar

• Using the calendar screen
• Creating & editing appointments
• Reminders
• Recurring appointments
• Scheduling meetings
• Calendar permissions
• Viewing other calendars
• Making an entry private
• Printing and deleting entries

Tasks

• Creating and deleting tasks
• Recurring tasks

Notes

• Creating and editing a note
• Changing the colour of a note
• Forwarding a note
• Deleting a note

Format

This course is instructor led in a classroom environment. We recommend a maximum of 8 delegates per course to ensure that all delegates gain the maximum benefit from the course.

Duration

This is a one day course. Standard hours are 9:30 to 16:30, with a one hour lunch break, and short breaks mid morning and mid afternoon. It may be possible to change this arrangement by request.