Training
Topics

Training Overview: Advanced Microsoft Outlook

This course is designed for regular users of Microsoft Outlook, or those that have attended the Microsoft Outlook Introduction or Intermediate training courses, that would like a better understanding of Outlook's advanced features. At the end of the course, delegates should be able to understand the more detailed options for Outlook. They will be able to use the journal and assign permissions to other users.

Course Content

Outlook Today

• Using Outlook Today
• Customising Outlook Today

Customising Outlook

• Customising views
• Creating shortcuts to websites
• Using favourites

Email

• Resending and recalling messages
• Signatures and stationery
• Tracking mail
• Mail formats

Contacts

• Exporting contacts to Excel
• VCards

Calendar

• Group schedules
• Sharing calendars

Journal

• Starting the journal
• Viewing the journal
• Manual journal entries

Managing Mail

• Using organise
• Creating and using mail folders and personal folders
• Using rules to manage mail
• Finding messages
• Archiving messages

Viewing Other Users' Folders

• Giving folder permissions
• Viewing other users' folders
• Adding a mailbox to your account

Forms

• Creating and using customised forms

Format

This course is instructor led in a classroom environment. We recommend a maximum of 8 delegates per course to ensure that all delegates gain the maximum benefit from the course.

Duration

This is a one day course. Standard hours are 9:30 to 16:30, with a one hour lunch break, and short breaks mid morning and mid afternoon. It may be possible to change this arrangement by request.