Microsoft Outlook Training: Introduction

Description

At the end of this course, delegates will be able to manage Email, Calendar appointments and Tasks using Microsoft Outlook.

Pre-Requisites

No prior experience of Outlook is required for this course, though delegates are expected to be familiar with a Microsoft Windows environment.

Course Content

Introduction

Understanding the screen layout
Customising the view

Contacts

Viewing, printing, adding and editing contacts
Sending an email to a contact
Creating a distribution list

Electronic Mail

Understanding the standard folders
Sending and reading messages
Replying and forwarding messages
Setting message options
Sorting messages
Attachments
Flags
Printing and deleting messages
Creating and using personal folders
Out of office assistant

Calendar

Using the calendar screen
Creating & editing appointments
Reminders
Recurring appointments
Scheduling meetings
Calendar permissions
Viewing other calendars
Making an entry private
Printing and deleting entries

Tasks

Creating and deleting tasks
Recurring tasks

Notes

Creating and editing a note
Changing the colour of a note
Forwarding a note
Deleting a note

Format

This course is instructor led in a classroom environment. We recommend a maximum of 8 delegates per course to ensure that all delegates gain the maximum benefit from the course.

Duration

This is a one day course. Standard hours are 9:30 to 16:30, with a one hour lunch break, and short breaks mid morning and mid afternoon. It may be possible to change this arrangement by request.