Microsoft Outlook Training: Advanced

Description

This course delves into Outlook's advanced features. At the end of the course, delegates will be able to customise Outlook to make it more efficient for them, add signatures to email messages, track messages, use the journal and assign permissions to other users.

Pre-Requisites

Delegates are expected to be familiar with Outlook's basic functions prior to attending this course.

Course Content

Outlook Today

Using Outlook Today
Customising Outlook Today

Customising Outlook

Customising views
Creating shortcuts to websites
Using favourites

Email

Resending and recalling messages
Signatures and stationery
Tracking mail
Mail formats

Contacts

Exporting contacts to Excel
VCards

Calendar

Group schedules
Sharing calendars

Journal

Starting the journal
Viewing the journal
Manual journal entries

Managing Mail

Using organise
Creating and using mail folders and personal folders
Using rules to manage mail
Finding messages
Archiving messages

Viewing Other Users' Folders

Giving folder permissions
Viewing other users' folders
Adding a mailbox to your account

Forms

Creating and using customised forms

Format

This course is instructor led in a classroom environment. We recommend a maximum of 8 delegates per course to ensure that all delegates gain the maximum benefit from the course.

Duration

This is a one day course. Standard hours are 9:30 to 16:30, with a one hour lunch break, and short breaks mid morning and mid afternoon. It may be possible to change this arrangement by request.