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Results that speak for themselves
We get a lot of good feedback from our customers, which we really appreciate. As an example, here's the feedback we received from one customer. We ran a Microsoft Office 2007 upgrade training project for 108 delegates in October 2008. The training covered elements of Excel, Word and Outlook.
At the end of the training, everyone was asked a series of questions to gauge the success of the project. The results? Well, you can see for yourself!
Were the defined objectives achieved?
100% of people agreed that the objectives of the training were achieved. 88% of people strongly agreed this.
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| Response | Respondents | % |
|---|
| Strongly Agree | 95 | 88% |
| Agree | 13 | 12% |
| Mostly Agree | 0 | 0% |
| Disagree | 0 | 0% |
| Strongly Disagree | 0 | 0% |
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Was the information provided valuable, and useful in your day to day work?
100% of people agreed that the information provided was valuable and useful in their day to day work. 84% strongly agreed this.
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| Response | Respondents | % |
|---|
| Strongly Agree | 91 | 84% |
| Agree | 15 | 14% |
| Mostly Agree | 2 | 2% |
| Disagree | 0 | 0% |
| Strongly Disagree | 0 | 0% |
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Was the course led at an appropriate pace?
100% of people agreed that the course was led at an appropriate pace. 92% strongly agreed this.
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| Response | Respondents | % |
|---|
| Strongly Agree | 99 | 92% |
| Agree | 8 | 7% |
| Mostly Agree | 1 | 1% |
| Disagree | 0 | 0% |
| Strongly Disagree | 0 | 0% |
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Was the course tutor knowledgeable on the topic?
100% of people agreed that the course tutor was knowledgeable on the topic. 96% strongly agreed this.
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| Response | Respondents | % |
|---|
| Strongly Agree | 104 | 96% |
| Agree | 4 | 4% |
| Mostly Agree | 0 | 0% |
| Disagree | 0 | 0% |
| Strongly Disagree | 0 | 0% |
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What was your overall opinion of the course?
(Just a few of the many positive comments we received).
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Very clear and informative
Clear and concise training, made interesting
Very good, friendly and approachable trainer
Great benefit for future use in the office
Very good as always
Tutor very helpful
Very good insight into Microsoft Office 2007
The course was very useful and led at an appropriate pace
Very good course. Everything explained very well
Excellent!
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